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Questions, answered straight

The things people actually ask before they hire us. If your question is not here, just send it over.

Do you work with individuals or just businesses?

Both. A large share of our clients are individuals who want their personal taxes done right, and we also work with small businesses on bookkeeping, payroll, and business returns. Many clients use us for both their company and their personal filing, which keeps everything consistent.

What is the difference between bookkeeping and accounting?

Bookkeeping is the day-to-day record keeping: tracking income and expenses, reconciling accounts, and keeping your books accurate. Accounting builds on top of that, using those records to file taxes, plan ahead, and advise on decisions. We do both, so the numbers we plan around are the same clean numbers we recorded.

How much do your services cost?

It depends on the work, so we quote it up front rather than surprise you later. A simple individual return is very different from monthly bookkeeping plus payroll for a growing business. After a short consultation we give you a clear price for exactly what you need, with no hidden fees.

What software do you use? Do I need QuickBooks?

We work in QuickBooks Online, which makes it easy to share access and keep your books current in real time. If you already use it, great. If not, we will help you get set up. You do not need to be a software expert. That is our job.

Can you help me catch up on years of unfiled taxes?

Yes, and you would not be the first. We regularly help people who have fallen a few years behind. We sort out what is missing, rebuild the records if needed, and file the back years so you can get current and stop worrying about it.

Do you offer remote or virtual services?

Yes, and most of our clients work with us remotely. We are based in Rancho Murieta, California, and meet local clients in person in the Sacramento area, but everything we do works remotely too. You can send documents securely, share QuickBooks access, and handle the whole relationship by email and phone from anywhere in the country.

What areas do you serve?

We work with clients across the USA. If you are in the Sacramento area we can meet in person, and everywhere else we work remotely.

How do I get started?

Send us a message through the contact page or email tony@trustapal.com. We will set up a free consultation, talk through your situation, and tell you what we would do and what it costs. No pressure, and no obligation to move forward.

Still have a question?

Ask it directly. We would rather give you a straight answer than have you guess.